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Previous incidents

December 2023
December 23, 2023
Downtime

BI dashboard is down

BI dashboard went down.

Resolved · 23 Dec at 03:48am UTC
December 16, 2023
Maintenance

Scheduled maintenance of BI services

Short-term maintenance of the analytics and related services.

Completed · 16 Dec at 06:00am UTC
December 11, 2023
Downtime

KYC service is down

KYC service went down.

Resolved · 11 Dec at 10:47am UTC
December 10, 2023
Downtime

Help center (Knowledge base) is down

Help center (Knowledge base) went down.

Resolved · 10 Dec at 09:54pm UTC
December 05, 2023
Downtime

Mobile applications and BI dashboard are down

BI dashboard went down.

Resolved · 5 Dec at 12:39pm UTC
December 02, 2023
Downtime

Help center (Knowledge base) is down

Help center (Knowledge base) went down.

Resolved · 2 Dec at 09:56am UTC
Maintenance

Scheduled maintenance of BI services

Short-term maintenance of the analytics and related services.

Completed · 2 Dec at 06:00am UTC
November 2023
November 28, 2023
Downtime

Cloud storage (Static data) and Affiliate site are down

Cloud storage (Static data) went down.

Resolved · 28 Nov at 07:51am UTC
November 26, 2023
Downtime

Affiliate site is down

Affiliate site went down.

Resolved · 26 Nov at 05:04pm UTC
November 25, 2023
Downtime

betmaster.bet is down

betmaster.bet went down.

Resolved · 25 Nov at 05:12pm UTC
November 23, 2023
Downtime

Affiliate site is down

Affiliate site went down.

Resolved · 23 Nov at 05:09am UTC
November 22, 2023
Downtime

Help center (Knowledge base) and Affiliate site are down

Affiliate site went down.

Resolved · 22 Nov at 06:08pm UTC
November 21, 2023
Downtime

Help center (Knowledge base) and Affiliate site are down

Help center (Knowledge base) went down.

Resolved · 21 Nov at 07:20pm UTC
November 20, 2023
Downtime

Help center (Knowledge base) is down

Help center (Knowledge base) went down.

Resolved · 20 Nov at 11:44pm UTC
November 18, 2023
Maintenance

Scheduled maintenance of BI services

Short-term maintenance of the analytics and related services.

Completed · 18 Nov at 04:00am UTC
November 02, 2023
Downtime

bongo.gg is down

bongo.gg went down.

Resolved · 2 Nov at 02:46pm UTC
October 2023
October 30, 2023
Downtime

BI dashboard is down

BI dashboard went down.

Resolved · 30 Oct at 09:03pm UTC
October 29, 2023
Downtime

casinoin.io and BI dashboard are down

casinoin.io went down.

Resolved · 29 Oct at 05:55pm UTC
October 28, 2023
Maintenance

Scheduled maintenance of BI services

Short-term maintenance of the analytics and related services.

Completed · 28 Oct at 08:00am UTC
October 22, 2023
Downtime

Backend (API), Admin dashboard, and 5 other services are down

casinoin.io went down.

Resolved · 24 Oct at 11:19am UTC
October 21, 2023
Maintenance

Scheduled maintenance of BI services

Short-term maintenance of the analytics and related services.

Completed · 21 Oct at 06:00am UTC
October 20, 2023
Downtime

Cloud storage (Static data) is down

Cloud storage (Static data) went down.

Resolved · 20 Oct at 09:54pm UTC
October 09, 2023
Downtime

Mobile applications is down

Mobile applications went down.

Resolved · 9 Oct at 10:30am UTC
October 07, 2023
Downtime

Affiliate site is down

Affiliate site went down.

Resolved · 7 Oct at 11:12pm UTC
Maintenance

Scheduled maintenance of BI services

Short-term maintenance of the analytics and related services.

Completed · 7 Oct at 06:40am UTC
October 05, 2023
Downtime

BI dashboard and Cloud storage (Static data) are down

Cloud storage (Static data) went down.

Resolved · 5 Oct at 11:29pm UTC
October 04, 2023
Downtime

Affiliate site is down

Affiliate site went down.

Resolved · 4 Oct at 05:27am UTC
October 01, 2023
Downtime

Affiliate Dashboard is down

Affiliate Dashboard went down.

Resolved · 1 Oct at 08:13pm UTC